GET IT RIGHT
THE FIRST TIME
Half a decade ago, Steelworks Design was in a period of transition. Post-2008, our markets had diversified, and we were embracing client partnerships that required a new standard of quality.
By 2014, it was these opportunities that drove us to demonstrate our capability to deliver quality to an internationally recognized standard, ISO 9001:2008. The certification spurred us to solidify the clarity and consistency of our processes, and held us accountable to the standards we defined. In the same stroke, it offered clients and partners, both existing and new, a measure of what they could expect from our products and services.
“Certification to this standard demonstrated that we as an organization took the quality of our products seriously, and were capable of meeting an operating standard that is recognized worldwide,” indictates Simon DeNure, Engineering Manager. While internally it formed the foundation of our institutional learning and continuous improvement initiatives.”
Earlier this year, we embarked on the next level, and as of August 2, 2017, are proud to announce that we are certified to ISO 9001:2015.
In contrast to the previous standard, ISO 9001:2015 is noteworthy for the manner in which quality management is woven into the corporate fabric. For Steelworks Design, early adoption of the new standard dovetailed neatly with our expanding operations, and offered several clear benefits:
- Rather than falling to specific employees, quality management is now borne by all shoulders equally, entrenching that quality is everyone’s individual responsibility.
- By ingraining quality into our corporate objectives, we can ensure products delivered will always be of Steelworks Design quality, regardless of fluctuations in operating environment or conditions.
- Finally, it requires that we incorporate the identification and response to risks, opportunities, and influences at every level of our operations, including our corporate goals and strategic direction.
“Maintaining a quality management program is something that takes an ongoing and coordinated effort from everyone,” Simon adds, “It is a challenge and reward that we all share as a company.”